1. 23-05-2022

While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?

2. 30-10-2020

When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.

3. 04-09-2020

The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)

4. 03-06-2020

When I try to use the database function, an application error occurs.

5. 12-03-2019

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

6. 18-01-2019

"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?

7. 23-07-2018

The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)

8. 03-08-2017

The Windows Logo testing warning appears during installation. Is it OK to install the driver?

9. 06-01-2015

Error messages do not appear when using the USB connection of my printer.

10. 09-08-2013

I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?