1. 09/05/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 25/03/2016

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

3. 05/06/2014

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

4. 04/06/2014

The edge of glossy paper is smudged.

5. 27/01/2014

How can I improve poor print quality?

6. 22/11/2011

When I print, the pages are smudged with ink. What should I do?

7. 16/11/2011

When printing from my Apple Mac OS 10.x the print is coming out mirrored.

8. 02/11/2011

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

9. 02/11/2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

10. 08/11/2010

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

11. 06/11/2009

One or more of my colors are not printing (blank). What can I do?

12. 01/06/2007

When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?

13. 10/05/2006

Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).

14. 30/03/2006

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

15. 28/02/2006

The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?

16. 12/09/2005

Black Ink is still wet after printing on Glossy Paper (For PC Printing).