FAQs & Troubleshooting
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PT-E500
110 Results
61. 09/07/2020
How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
62. 12/06/2020
The tape got jammed or stuck in the printer.
63. 04/06/2020
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
64. 02/06/2020
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
65. 02/06/2020
The display remains blank after the power is turned on.
66. 28/05/2020
The printed label contains blank horizontal lines.
67. 19/05/2020
I want my printer to use less tape for each label. (P-touch Editor 5.x)
68. 19/05/2020
How do I print vertical text? (P-touch Editor 5.x for Windows)
69. 19/05/2020
How do I create a label using a template? (P-touch Editor 5.x for Windows)
70. 19/05/2020
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
71. 18/05/2020
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
72. 13/05/2020
How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
73. 13/05/2020
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
74. 27/04/2020
How do I clear the display?
75. 21/04/2020
How do I print multiple lines and how many lines can I print?
76. 07/04/2020
How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
77. 07/04/2020
How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
78. 06/04/2020
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
79. 31/03/2020
The fabric tape became detached after washing.
80. 27/03/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
81. 16/03/2020
How do I set tape margins and what features are they?
82. 13/03/2020
How do I change the character size?
83. 05/03/2020
I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
84. 11/12/2019
Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
85. 06/12/2019
The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
86. 03/12/2019
The tape does not cut well.
87. 24/07/2019
How do I make a label with a barcode?
88. 20/03/2019
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
89. 12/03/2019
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
90. 18/01/2019
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?