FAQs & Troubleshooting
Popular |
VC-500W
36 Results
1.
Label contents placed at the edge of the label layout are cut off when printed. (P-touch Editor)
2.
Where can I find my Brother printer's serial number?
3.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
4.
How do I update the printer's firmware?
5.
After installing the printer driver using a USB cable, a yellow caution symbol is displayed on the device icon. (for Windows)
6.
I cannot print on a wireless network.
7.
How do I load/change the roll cassette?
8.
How do I cut the printed paper?
9.
The printed text is too large.
10.
Export a label from Color Label Editor to Color Label Editor 2.
11.
How to identify your Operating System (OS) for Windows or Mac
12.
My prints do not look as expected when I print from a Mac using AirPrint.
13.
What iOS mobile application can I use?
14.
How do I connect the printer to my computer using a USB cable?
15.
I cannot print and get an error message "No cassette is installed" or "NO MEDIA".
16.
Printing is not possible. (P-touch Editor5.3 for Mac)
17.
Where can I download the latest P-touch Editor for Mac?
18.
How do I connect the printer to my computer via Wi-Fi®?
19.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
20.
How can I connect the printer to my mobile device via Wi-Fi®?
21.
How do I uninstall the printer driver?
22.
The printer driver installation using a USB cable does not complete or the printer is listed as an unspecified device.
23.
I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
24.
What Android™ mobile application can I use?
25.
How to install Brother software on a computer not connected to the Internet
26.
My printed labels are completely blank. (Windows 10 or later)
27.
When I print a long label or many labels continuously, printing suddenly stops.
28.
The printer does not start printing. Also, all LEDs on the Swipe-To-Cut panel are blinking.
29.
How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
30.
P-touch Editor crashes when I open it on my Mac.