FAQs & Troubleshooting
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HL-4000CN
145 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The machine does not print anything.
3.
How do I load A5 paper?
4.
How can I print on transparency sheets?
5.
Functions supported in the Windows 7 built-in drivers
6.
What are the suitable types of paper for this printer?
7.
Print on custom-size (Long) paper.
8.
What are the difference between PCL Driver and PS(PostScript) Driver?
9.
What are the unsuitable types of paper to use on this printer?
10.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
12.
The printer status is Offline or Paused.
13.
What kind of consumables or options does this printer use?
14.
Change the printer driver settings (Windows/macOS)
15.
What is Windows® ICM profiles?
16.
The printer stopped receiving data half way through the print job. What should I do?
17.
What is the BRAdmin Professional software used for?
18.
"Regi. Jam Open A-Cover" or "Fuser Jam Open A/B Cover" error appears on the LCD. What should I do?
19.
I cannot print from my computer via USB.
20.
What do LCD messages on Display (Error Messages) mean?
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
How to identify your Operating System (OS).
23.
Can I print from or scan to Android™ Smartphone?
24.
Can I print from and scan to iPhone, iPod touch and iPad?
25.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
26.
The printer stopped receiving data halfway through the print job. What should I do?
27.
I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
28.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
29.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
30.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.