FAQs & Troubleshooting
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HL-3450CN
167 Results
1.
The printer status is Offline or Paused.
2.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
6.
How do I replace the fuser unit?
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
I cannot save a file downloaded from the Brother support website (For Windows)
9.
How do I install additional memory?
10.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
13.
Functions supported in the Windows 7 built-in drivers
14.
How do I change the color mode from a Windows PC?
15.
Cannot print after a Windows 10 update (June 2020)
16.
The downloaded driver's name is different from my machine's name. (Linux)
17.
Download a file from the "Downloads" section and save it to Windows 8 computer.
18.
Change the printer driver settings (Windows/macOS)
19.
Change color mode from a Windows® PC
20.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
21.
"JAM E1/E2" error appears on the LCD. What should I do? (For users who installed the DX-3400 DUPLEX UNIT)
22.
"JAM D" or "JAM E2" error appears on the LCD. What should I do?
23.
When trying to print from Mac OS® X the print queue is stopped.
24.
What is the Network Shared printing?
25.
What driver package format is supported by my Linux distribution?
26.
Can I print from or scan to Android™ Smartphone?
27.
I cannot print from my computer via network. (For Windows)
28.
Windows 7 Support Information
29.
I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
30.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?