FAQs & Troubleshooting
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HL-3450CN
167 Results
1.
The printer status is Offline or Paused.
2.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
How do I replace the fuser unit?
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
I cannot save a file downloaded from the Brother support website (For Windows)
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Change color mode from a Windows® PC
11.
How do I change the color mode from a Windows PC?
12.
"JAM D" or "JAM E2" error appears on the LCD. What should I do?
13.
How do I install additional memory?
14.
Cannot print after a Windows 10 update (June 2020)
15.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
16.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
17.
Change the printer driver settings (Windows/macOS)
18.
Functions supported in the Windows 7 built-in drivers
19.
"JAM A1" / "JAM A2" / "JAM A3" error appears on the LCD. What should I do?
20.
When trying to print from Mac OS® X the print queue is stopped.
21.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
22.
The downloaded driver's name is different from my machine's name. (Linux)
23.
Download a file from the "Downloads" section and save it to Windows 8 computer.
24.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
25.
"JAM E1/E2" error appears on the LCD. What should I do? (For users who installed the DX-3400 DUPLEX UNIT)
26.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
27.
What is the Network Shared printing?
28.
Windows 7 Support Information
29.
What driver package format is supported by my Linux distribution?
30.
When I print images, the quality is not good (Linux)