FAQs & Troubleshooting
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HL-2170W
196 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
Download a file from the "Downloads" section and save it to Windows 8 computer.
4.
The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
5.
Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
6.
Discover the MAC address of the Brother network card
7.
Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
The printer status is Offline or Paused.
10.
I cannot connect to the print server using my web browser. What should I do?
11.
Can I print from DOS applications?
12.
Delete print jobs from the print queue.
13.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
14.
What is the default node name of the Brother Print Server?
15.
Print the Network Configuration List.
16.
The printed letters are slanted, positioned incorrectly.
17.
Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
18.
The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
19.
Can I print from or scan to Android™ Smartphone?
20.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
21.
Create or view a XML Paper Specification document
22.
How can I configure my printer in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
23.
I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
24.
What can happen if the wrong paper is used in your machine.
25.
Replace the toner cartridge
26.
I get a TS error when trying to print on a wireless network.
27.
What is the Network Shared printing?
28.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
Cannot print after a Windows 10 update (June 2020)