FAQs & Troubleshooting
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DS-700D
53 Results
1.
Open the "Scanners and Cameras" and Properties.
2.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
3.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
4.
Clean the scanner. (For Macintosh)
5.
I cannot save a file downloaded from the Brother support website (For Windows)
6.
Open the Control Panel (For Windows)
7.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
8.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
9.
Scan a document in Windows 8 and Windows 10.
10.
File size of the scanned document.
11.
Calibrate your scanner. (For Macintosh)
12.
Calibrate your scanner. (For Windows)
13.
Where is the battery located?
14.
What kind of software can I use with my scanner?
15.
Change the words in a scanned document.
16.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
17.
Install PaperPort™ 12SE onto Windows 10.
18.
Install Presto!® BizCard® onto Windows 10.
19.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
20.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
21.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
22.
Download a file from the "Downloads" section and save it to Windows 8 computer.
23.
I do not have or lost the black and white calibration sheet.
24.
I cannot open the scanned document (For Windows).
25.
Turn off the scanner.
26.
What scanning modes are available in DSmobileSCAN II?
27.
What paper sizes are available in DSmobileSCAN II?
28.
Clean the Plastic Feeding Sheet.
29.
I can no longer choose the program I want to use to scan a document. (For Windows)
30.
What is DSmobileSCAN II software?