FAQs & Troubleshooting
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DS-700D
57 Results
1.
Open the "Scanners and Cameras" and Properties.
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
How to identify your Operating System (OS).
4.
Download a file from the "Downloads" section and save it to Windows 8 computer.
5.
When I calibrate I get a "White-only" calibration message.
6.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
7.
Open the Control Panel (For Windows)
8.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
9.
Can I print from or scan to Android™ Smartphone?
10.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
11.
Install the scanner driver (For Windows)
12.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
13.
Install PaperPort™ 12SE onto Windows 10.
14.
What kind of software can I use with my scanner?
15.
I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.
16.
Scan a document in Windows 8 or later.
17.
Install Presto!® BizCard® onto Windows 10.
18.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
19.
I do not have or lost the black and white calibration sheet.
20.
Calibrate your scanner. (For Macintosh)
21.
Turn off the scanner.
22.
What paper sizes are available in DSmobileSCAN II?
23.
I have a document that is printed on both sides; can the unit scan both sides simultaneously?
24.
Can I scan a business card?
25.
Does this unit have any internal memory that will allow me to recall an image later if I am at another computer?
26.
What is the purpose of the PageManager 9 program?
27.
Where is the battery located?
28.
Is my scanner compatible with Windows?
29.
Insert documents for scanning.
30.
Install the DSmobile Scan application. (For Windows users only)