1. 22.09.2023

I cannot scan via network.

2. 10.04.2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

3. 07.04.2023

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

4. 17.03.2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

5. 13.01.2023

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.

6. 14.04.2022

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

7. 19.03.2021

I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

8. 21.01.2019

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

9. 14.11.2018

I am sharing my Brother machine. I can print but cannot scan.

10. 07.04.2017

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

11. 12.10.2016

I cannot open the scanned file from Scan to FTP.

12. 24.03.2016

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

13. 24.03.2016

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

14. 18.11.2015

On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.