1. 09.05.2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 15.12.2014

One or more of my colors are not printing (blank). What can I do?

3. 04.06.2014

The edge of glossy paper is smudged.

4. 29.01.2014

When I print photos, the color quality is not good.

5. 27.01.2014

Improve poor print quality.

6. 22.02.2013

Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).

7. 22.02.2013

Black Ink is still wet after printing on Glossy Paper (For PC Printing).

8. 21.02.2013

Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.

9. 02.11.2011

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

10. 02.11.2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

11. 25.05.2011

I cannot remove red-eye.

12. 21.02.2011

Paper jams or ink trace (smudges) occur when feeding A3 paper.

13. 08.11.2010

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

14. 01.09.2009

When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?

15. 24.04.2009

When I print, the pages are smudged with ink. What should I do?

16. 01.06.2007

When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?