1. 09.05.2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 25.03.2016

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

3. 05.06.2014

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

4. 13.05.2013

Printouts have a curl or wave.

5. 10.05.2013

Printouts have wrinkles or creases.

6. 10.05.2013

Black toner marks appear across the page.

7. 10.05.2013

White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.

8. 10.05.2013

White lines appears down the page.

9. 10.05.2013

Lines appears across the page.

10. 09.05.2013

Printouts are with gray background.

11. 09.05.2013

Printouts are faint.

12. 08.05.2013

The image is ghosted.

13. 01.05.2013

The printed letters are slanted, positioned incorrectly.

14. 26.04.2013

White spots appear in areas of dense black printing.

15. 26.04.2013

Vertical black lines appear on the printout.

16. 25.04.2013

Output sheets are completely black.

17. 28.02.2013

When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)

18. 02.11.2011

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

19. 02.11.2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

20. 21.08.2009

I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?

21. 17.10.2006

The printer prints unexpectedly or it prints garbage.

22. 30.03.2006

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?