1. 27.03.2023

The printer status is Offline or Paused.

2. 12.09.2022

I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.

3. 22.08.2022

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

4. 09.05.2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

5. 16.07.2020

Cannot print after a Windows 10 update (June 2020)

6. 30.07.2018

I cannot print from my computer via network. (For Windows)

7. 27.10.2017

I cannot print from my computer via network. (For Macintosh)

8. 21.04.2015

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

9. 17.02.2014

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)

10. 26.11.2013

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)

11. 23.10.2013

I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.

12. 04.11.2011

I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.

13. 31.08.2011

I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.

14. 29.08.2011

I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.

15. 23.09.2010

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

16. 04.08.2009

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

17. 17.07.2009

I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?