1. 27-03-2023

The printer status is Offline or Paused.

2. 24-03-2016

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

3. 17-01-2014

I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.

4. 25-04-2013

I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)

5. 02-11-2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

6. 05-08-2011

The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)

7. 01-06-2011

The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)

8. 23-09-2010

The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)

9. 12-03-2010

The paper is skewed when it's printed.

10. 04-08-2009

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

11. 12-02-2009

When I share a FAX/ DCP/ MFC via a Windows XP PC, the machine prints garbage characters. What can I do?

12. 15-09-2006

When printing multiple copies of a Microsoft® Excel file, the print speed is very slow. What can I do?

13. 30-03-2006

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?