1. 09-05-2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 15-12-2014

One or more of my colors are not printing (blank). What can I do?

3. 04-06-2014

The edge of glossy paper is smudged.

4. 29-01-2014

When I print photos, the color quality is not good.

5. 27-01-2014

Improve poor print quality.

6. 22-02-2013

Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).

7. 22-02-2013

Black Ink is still wet after printing on Glossy Paper (For PC Printing).

8. 21-02-2013

Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.

9. 02-11-2011

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

10. 02-11-2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

11. 25-05-2011

I cannot remove red-eye.

12. 21-02-2011

Paper jams or ink trace (smudges) occur when feeding A3 paper.

13. 08-11-2010

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

14. 01-09-2009

When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?

15. 24-04-2009

When I print, the pages are smudged with ink. What should I do?

16. 01-06-2007

When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?