1. 27-03-2023

The printer status is Offline or Paused.

2. 12-09-2022

I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.

3. 22-08-2022

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

4. 09-05-2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

5. 16-07-2020

Cannot print after a Windows 10 update (June 2020)

6. 30-07-2018

I cannot print from my computer via network. (For Windows)

7. 27-10-2017

I cannot print from my computer via network. (For Macintosh)

8. 21-04-2015

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

9. 17-02-2014

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)

10. 26-11-2013

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)

11. 23-10-2013

I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.

12. 04-11-2011

I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.

13. 31-08-2011

I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.

14. 29-08-2011

I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.

15. 23-09-2010

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

16. 04-08-2009

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

17. 17-07-2009

I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?