1. 29-02-2024

(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."

2. 07-10-2020

Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?

3. 17-10-2019

"No barcodes were detected in the document" is displayed on the computer screen when printing a barcode using the Crop Print function.

4. 03-06-2019

I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)

5. 12-03-2019

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

6. 18-01-2019

"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?

7. 11-01-2018

The message "Cassette not installed" is displayed on the print monitor screen. What should I do?

8. 15-06-2017

I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."

9. 06-01-2015

Error messages do not appear when using the USB connection of my printer.