1. 20/09/2022

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

2. 26/07/2022

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

3. 21/01/2019

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

4. 07/04/2017

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

5. 25/03/2016

When I try to scan the document, the scanner application crashes. (OS X 10.11)

6. 24/03/2016

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

7. 24/03/2016

I cannot scan via USB. (Mac OS X)

8. 24/03/2016

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

9. 24/03/2016

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

10. 07/11/2011

I'm using Windows XP. I cannot scan with the USB cable.

11. 07/11/2011

I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.

12. 27/08/2010

When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?