1. 09/05/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 25/03/2016

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

3. 05/06/2014

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

4. 27/01/2014

I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?

5. 26/04/2013

The paper is creased.

6. 26/04/2013

Vertical blanks appear.

7. 26/04/2013

Partial blanks appear.

8. 26/04/2013

White spots appear in areas of dense black printing.

9. 26/04/2013

The printout is smudged.

10. 26/04/2013

Vertical black lines appear on the printout.

11. 26/04/2013

Dirty spots are printed.

12. 26/04/2013

Printouts are faded.

13. 25/04/2013

Output sheets are completely black.

14. 25/04/2013

Nothing is printed on the page.

15. 28/02/2013

When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)

16. 16/11/2011

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

17. 27/02/2009

The image is ghosted.

18. 27/02/2009

The printed letters are slanted, positioned incorrectly.

19. 27/02/2009

Shadows appear around areas of dense black printing.

20. 27/02/2009

Ink smears when rubbed.