1. 22/10/2020

A communication error occurs when printing via serial cable (RS-232C).

2. 20/10/2020

The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?

3. 07/10/2020

Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?

4. 28/10/2019

I cannot communicate with the printer during installation. (Communication error message is displayed.)

5. 12/03/2019

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

6. 18/01/2019

"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?

7. 01/11/2018

P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)

8. 06/01/2015

Error messages do not appear when using the USB connection of my printer.