FAQs & Troubleshooting
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MFC-J615W
335 Results
31. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
32. 19/12/2022
Can third party ink be used to refill the ink cartridges?
33. 13/12/2022
How to identify your Operating System (OS).
34. 15/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
35. 15/11/2022
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
36. 31/10/2022
Which E-mail packages are compatible with ControlCenter3?
37. 17/10/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
38. 12/10/2022
Scan a document into ScanSoft™ PaperPort™ 11SE
39. 11/10/2022
When I scan a document using ControlCenter, the scanned file size is too big.
40. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
41. 20/09/2022
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
42. 12/09/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
43. 06/09/2022
Configure and use PC-FAX (CUPS) (Linux)
44. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
45. 22/08/2022
Configure the Scan to Email Feature (Linux)
46. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
47. 03/08/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
48. 26/07/2022
Configure and use the Scan Key Tool (Linux)
49. 20/07/2022
Uninstall the drivers. (Mac OS X 10.5)
50. 30/06/2022
I can print but cannot scan via network. (For Mac)
51. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
52. 20/06/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
53. 24/05/2022
Ink Low
54. 18/05/2022
Locate files scanned with ControlCenter3 (For Windows)
55. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
56. 20/04/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
57. 13/04/2022
Uninstall the Brother Software and Drivers (Windows)
58. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
59. 07/04/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
60. 01/04/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.