FAQs & Troubleshooting
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HL-1201
91 Results
1.
Replace Toner
2.
What do the LED indications mean?
3.
Heater Error or Self-Diagnostic
4.
Jam Inside
5.
No Paper
6.
"Offline" appears on the Status Monitor.
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
Replace Drum
9.
No Drum
10.
Open the Control Panel (For Windows)
11.
The Error LED is still on or flashing after I replace the drum unit with a new one.
12.
Cover is Open
13.
Out of Memory
14.
Clean the corona wire of the drum unit.
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
Check the firmware version.
17.
Can I print from or scan to Android™ Smartphone?
18.
Print Unable or Print Unable XX
19.
No Toner
20.
Toner Low
21.
Drum !
22.
Service Call
23.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
24.
Jam Tray
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
28.
I cannot install the Brother printer driver (macOS 11 or later)
29.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
30.
I cannot print from my computer via USB.