FAQs & Troubleshooting
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35 Results
1.
(Video) Replace the Roller Kit
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Your Brother machine cannot scan. / Scanning has stopped.
4.
Delete a network scanner entry. (Linux)
5.
How to identify your Operating System (OS).
6.
Command List of brscan. (Linux)
7.
Important points for specifying the scan area (Linux)
8.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
9.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
10.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
11.
Where can I download Brother iPrint&Scan application for Mac?
12.
Check your machine's IP Address or Node Name
13.
Uninstall the drivers. (macOS 13 or greater)
14.
Uninstall the Brother Software and Drivers (Windows)
15.
What is the default password for my Brother machine?
16.
A security warning appears when accessing Web Based Management via HTTPS.
17.
What driver package format is supported by my Linux distribution?
18.
Your Brother Machine Cannot Scan over the Network
19.
Access Web Based Management
20.
I cannot save a file downloaded from the Brother support website (For Windows)
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Uninstall the drivers. (macOS 10.14 - macOS 12)
23.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
24.
Discover the MAC address of the Brother network card
25.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
26.
Reset the Network Settings to Factory Default
27.
The scanning speed is slow when scanning from my machine. (Windows)
28.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
29.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
30.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)