FAQs & Troubleshooting
Popular |
PJ-762
116 Results
1.
Printing from a Windows PC or Mac
2.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
3.
What Android™ mobile application can I use?
4.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
5.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
6.
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
7.
Printing is not possible. (USB connection)
8.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
9.
When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
10.
Printing from an Android™ device
11.
How do I transfer templates to the printer?
12.
How to install the rechargeable Li-ion battery (optional)
13.
How to connect to an AC power outlet (optional)
14.
I can no longer print from my computer via Bluetooth®, even though I could print previously.
15.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
16.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
17.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
18.
How do I turn the printer off?
19.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
20.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
21.
How to charge the rechargeable Li-ion battery
22.
How to identify your Operating System (OS) for Windows or Mac
23.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
24.
How to open the Devices and Printers window
25.
This printer is not detected when establishing a Bluetooth® connection.
26.
The latest printer driver was successfully installed, but the driver did not update correctly.
27.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
28.
How do I transfer label templates with P-touch Transfer Express?
29.
The print quality is poor, and the image is too light or dark.
30.
I cannot print LibreOffice documents in landscape orientation. (Linux®)