DS-620 FAQs & Troubleshooting DS-620 Not your product? Sort by: Updated Date Popularity 6 Results 1. 17.12.2018 The scanned documents are put into the incorrect order. (macOS) 2. 15.10.2018 The file size is too large. 3. 15.10.2018 OCR feature does not work. 4. 15.10.2018 The scan speed is too slow. 5. 15.10.2018 Operation system return error 6. 06.04.2015 My scanner gets warm. Scan FAQs & Troubleshooting