1. 13.12.2024

How to identify your Operating System (OS).

2. 17.03.2023

Open the "Scanners and Cameras" and Properties.

3. 14.02.2023

Scan a document in Windows 8 and Windows 10.

4. 01.04.2022

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

5. 24.03.2022

I cannot save a file downloaded from the Brother support website (For Windows)

6. 10.11.2021

Open the Control Panel (For Windows)

7. 15.10.2020

Install PaperPort™ 12SE onto Windows 10.

8. 17.10.2018

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

9. 15.10.2018

I do not have or lost the black and white calibration sheet.

10. 15.10.2018

My scanned images have black lines running through them, blank spaces, or just overall bad quality.

11. 25.03.2016

Download a file from the "Downloads" section and save it to Windows 8 computer.

12. 25.03.2016

Can I print from or scan to Android™ Smartphone?

13. 25.03.2016

Can I print from and scan to iPhone, iPod touch and iPad?

14. 23.03.2016

I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.

15. 05.11.2015

Install the scanner driver (For Mac OS X 10.4 - 10.10)

16. 05.11.2015

Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)

17. 05.11.2015

Clean the scanner. (For Macintosh)

18. 28.10.2015

The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 -10.10)

19. 31.08.2015

I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)

20. 31.08.2015

Uninstall the scanner driver (For Windows)

21. 11.12.2014

Calibrate your scanner. (For Macintosh)

22. 11.12.2014

What kind of software can I use with my scanner?

23. 27.11.2014

I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)

24. 15.05.2014

I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.

25. 25.04.2013

Calibrate your scanner. (For Windows)

26. 25.04.2013

The scanner is connected but it will not feed paper or do anything else. (For Macintosh)

27. 25.04.2013

The scanner is connected but it will not feed paper or do anything else. (For Windows)

28. 25.04.2013

My unit has no power.

29. 21.02.2013

Install the scanner driver (For Windows)

30. 15.02.2013

Install the DSmobile Scan application. (For Windows users only)