FAQs & Troubleshooting
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DS-600
52 Results
1.
I do not have or lost the black and white calibration sheet.
2.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
3.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
4.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
5.
Clean the scanner. (For Macintosh)
6.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
7.
What scanning modes are available in DSmobileSCAN II?
8.
Install the scanner driver (For Windows)
9.
Install PaperPort™ 12SE onto Windows 10.
10.
I cannot open the scanned document (For Windows).
11.
Calibrate your scanner. (For Macintosh)
12.
Calibrate your scanner. (For Windows)
13.
Turn off the scanner.
14.
What paper sizes are available in DSmobileSCAN II?
15.
Is my scanner compatible with Windows?
16.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
17.
Uninstall the scanner driver (For Windows)
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
20.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Open the Control Panel (For Windows)
23.
Open the "Scanners and Cameras" and Properties.
24.
File size of the scanned document.
25.
Clean the Plastic Feeding Sheet.
26.
I can no longer choose the program I want to use to scan a document. (For Windows)
27.
What is DSmobileSCAN II software?
28.
Can I scan a business card?
29.
What is the purpose of the PageManager 9 program?
30.
Where is the battery located?