FAQs & Troubleshooting
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MFC-J415W
326 Results
1.
What is Brother iPrint&Scan?
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Can I print from and scan to iPhone, iPod Touch and iPad?
4.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
5.
One or more of my colours are not printing (blank). What can I do?
6.
Can I print from or scan to Android™ Smartphone?
7.
Scan and save a document in PDF format (Scan to File)
8.
Cover is Open
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
10.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
11.
Why doesn't the machine answer when receiving a call?
12.
Where is the USB port on the machine?
13.
Can I use voice mail on the same line as my Brother machine?
14.
Replace Ink
15.
I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
16.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
17.
Print using only the black ink cartridge when the colour cartridges have run out
18.
I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
21.
I cannot print using my Brother machine on a wireless network (Mac)
22.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
23.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
24.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
25.
Locate files scanned with ControlCenter2 (For Macintosh)
26.
Scan multiple pages into one file instead of each scan being saved as a separate file.
27.
Which E-mail packages are compatible with ControlCenter3?
28.
Can my Brother machine print a report to verify a fax I sent was received?
29.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
30.
What driver package format is supported by my Linux distribution?