FAQs & Troubleshooting
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MFC-J415W
327 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
The printer status is Offline or Paused.
4.
Can I print from and scan to iPhone, iPod Touch and iPad?
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
Load paper in the paper tray
7.
Print using only the black ink cartridge when the colour cartridges have run out
8.
Can I print from or scan to Android™ Smartphone?
9.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
10.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
11.
What is Brother iPrint&Scan?
12.
Replace Ink
13.
When I print, the pages are smudged with ink.
14.
Paper Jam
15.
One or more of my colours are not printing (blank). What can I do?
16.
How do I load envelopes into my machine?
17.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
18.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
19.
How do I know which side up my photo paper should be in the tray?
20.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
23.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
24.
Can I use voice mail on the same line as my Brother machine?
25.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
26.
I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
27.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
28.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
29.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
30.
Scan and save a document in PDF format (Scan to File)