FAQs & Troubleshooting
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MFC-J415W
325 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
The printer status is Offline or Paused.
4.
What is Brother iPrint&Scan?
5.
Can I print from and scan to iPhone, iPod Touch and iPad?
6.
Print using only the black ink cartridge when the colour cartridges have run out
7.
Replace Ink
8.
Paper Jam
9.
I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
Can I print from or scan to Android™ Smartphone?
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
When I print, the pages are smudged with ink.
14.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
15.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
16.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
17.
Scan and save a document in PDF format (Scan to File)
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
What driver package format is supported by my Linux distribution?
20.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
21.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
22.
I cannot print using my Brother machine on a wireless network (Windows)
23.
One or more of my colours are not printing (blank). What can I do?
24.
Cover is Open
25.
Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
26.
The edge of glossy paper is smudged.
27.
Forward a fax to another fax machine when my machine has a mechanical problem.
28.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
29.
How do I know which receive mode to select?
30.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?