1. 09/11/2022

Scan to Email does not work with Outlook2003 or Outlook2007. (For ControlCenter3 Users)

2. 12/10/2022

I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

3. 28/07/2022

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

4. 26/03/2019

When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"  

5. 13/10/2015

I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

6. 13/10/2015

When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?

7. 13/10/2015

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

8. 13/05/2014

I cannot scan via USB. (Mac OS X)

9. 30/01/2014

Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. 

10. 08/05/2013

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

11. 24/11/2010

I am using Windows XP and I cannot scan with the USB cable.

12. 30/03/2009

I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close.

13. 24/03/2009

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".

14. 06/12/2007

I am unable to scan using Windows XP Professional x64 Edition with a parallel connection after changing the user account using the "Switch User" option.

15. 01/11/2007

I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.

16. 21/11/2005

I get the error message Type 1,010 when I am trying to scan into Mac OS® 9