FAQs & Troubleshooting
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MFC-7840W
314 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
Can I print from and scan to iPhone, iPod Touch and iPad?
3.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
4.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
5.
The printer status is Offline or Paused.
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
How do I clean white or black spots on printed documents?
8.
Set up your Brother machine on a wireless network.
9.
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
10.
What is Brother iPrint&Scan?
11.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
12.
Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
13.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
14.
How to identify your Operating System (OS).
15.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
16.
I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
17.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
18.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
19.
How do I clean the drum unit?
20.
How do I factory reset the Network Card?
21.
iPrint&Scan displays "No Supported Devices Found" on my mobile device
22.
A WPS PIN is required to complete the wireless setup (Windows)
23.
I cannot print using my Brother machine on a wired network. (Windows / macOS)
24.
ControlCenter3 displays a blank screen at startup (Windows)
25.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
26.
Scan from the Brother iPrint&Scan application using Windows Phone.
27.
Open the Control Panel (For Windows)
28.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using Brother iPrint&Scan.
29.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
30.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?