FAQs & Troubleshooting
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MFC-7840W
312 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Can I print from and scan to iPhone, iPod Touch and iPad?
3.
Can I print from or scan to Android™ Smartphone?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
The printer status is Offline or Paused.
6.
What is Brother iPrint&Scan?
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
Scan and save a document in PDF format (Scan to File)
11.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
12.
I cannot print using my Brother machine on a wireless network (Windows)
13.
I cannot print using my Brother machine on a wireless network (Mac)
14.
Cannot print after a Windows 10 update (June 2020)
15.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
16.
Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
17.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
18.
I am using Windows. When I print a document, the printed page is blank. What should I do?
19.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
20.
How do I clean white or black spots on printed documents?
21.
I cannot print using my Brother machine on a wired network. (Windows / macOS)
22.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
23.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
24.
Can I use voice mail on the same line as my Brother machine?
25.
Which E-mail packages are compatible with ControlCenter3?
26.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
27.
Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
28.
Delete print jobs from the print queue.
29.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
30.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?