FAQs & Troubleshooting
Popular |
DS-920DW
92 Results
1.
My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.
2.
OCR feature does not work.
3.
Duplex scanning cannot be performed.
4.
Cannot find the scanner (Error Code 2019: Initialization Failed)
5.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
8.
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
9.
Can I print from or scan to an iPhone, iPod Touch or iPad?
10.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
11.
My computer cannot access the SD card via the Micro USB Cable.
12.
My scanner gets warm.
13.
Paper suitable for scanning
14.
What driver package format is supported by my Linux distribution?
15.
I do not have or lost the black and white calibration sheet.
16.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
17.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
18.
Check the firmware version.
19.
When I want to scan in SD mode, is it possible to change the paper size, the image quality, etc. on my scanner?
20.
Loading the Carrier Sheet.
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Can I print from or scan to an Android™ Smartphone?
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
The scan speed is too slow.
25.
My scanner is connected but it will not feed my document or do anything else.
26.
How to scan a document from a Windows application?
27.
How to scan a document from a Windows application?
28.
My scanner cannot be put into TWAIN mode.
29.
I forgot the login password to enter the Home screen on the browser.
30.
Operation system return error