FAQs & Troubleshooting
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DCP-9042CDN
289 Results
1.
What is Brother iPrint&Scan?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Can I print from or scan to Android™ Smartphone?
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
Can I print from and scan to iPhone, iPod Touch and iPad?
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
I cannot install Brother drivers on Debian 10 (Linux)
9.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
10.
Scan and save a document in PDF format (Scan to File)
11.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
12.
Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
13.
Scan from the Brother iPrint&Scan application using Windows Phone.
14.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
15.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
16.
Can I use non-Brother or third party supplies with the Brother machine?
17.
What is the BRAdmin Professional software used for?
18.
Can I use AirPrint with my Brother machine?
19.
Scan multiple pages into one file instead of each scan being saved as a separate file.
20.
When I turn the Power ON, I always have to re-enter the Date and Time.
21.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
22.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
23.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
24.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
25.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
26.
Tips for copy/scanning and preventing document jams
27.
What kind of memory can I use?
28.
I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
29.
Can I print on transparencies e.g. for overhead projectors?
30.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.