FAQs & Troubleshooting
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DCP-9042CDN
288 Results
31.
Pre-Required Procedures (Linux)
32.
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
33.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
34.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
35.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
36.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
37.
Replace the drum unit.
38.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
39.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
40.
I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
41.
Replace the toner cartridge
42.
Tips for copy/scanning and preventing document jams
43.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
44.
How do I turn off/on the Toner Save Mode?
45.
How to identify your Operating System (OS).
46.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
47.
Which E-mail packages are compatible with ControlCenter3?
48.
How do I replace the waste toner box?
49.
What is the BRAdmin Professional software used for?
50.
Protect your Brother machine against unauthorised access over the network
51.
I cannot find some option in the Printing preferences. (For Windows)
52.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
53.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
54.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
55.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
56.
Is my machine compatible with Windows Vista™?
57.
When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
58.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
59.
When scanning to OCR from Brother ControlCenter3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
60.
How do I clear the message "Jam Inside" from the LCD display?