FAQs & Troubleshooting
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DCP-9040CN
288 Results
1.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Scan and save a document in PDF format (Scan to File)
4.
Printouts have wrinkles.
5.
Adjust colour settings by using the custom setting in the printer driver
6.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Can I print from or scan to Android™ Smartphone?
9.
What is the recommended paper?
10.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
11.
Scan multiple pages into one file instead of each scan being saved as a separate file.
12.
I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
13.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
14.
Locate files scanned with ControlCenter2 (For Macintosh)
15.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
16.
How do I install additional memory?
17.
I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
20.
How do I turn off/on the Toner Save Mode?
21.
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
22.
I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
23.
I'm using Macintosh. What is the PreScan option used for?
24.
What is Brother iPrint&Scan?
25.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
26.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
27.
The printer status is Offline or Paused.
28.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
29.
There are spots printed at 75mm intervals down the page.
30.
I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4