FAQs & Troubleshooting
Latest |
DCP-197C
160 Results
1. 24/01/2024
My machine does regular cleaning cycles in the night. How can I correct this?
2. 24/01/2024
Why is it necessary for my machine to go through regular cleaning cycles?
3. 14/12/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
4. 08/11/2023
How to scan a document from a Windows application?
5. 08/11/2023
How to scan a document from a Windows application?
6. 12/07/2023
I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
7. 12/07/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
8. 21/06/2023
Delete print jobs from the print queue.
9. 19/05/2023
I cannot print from my computer via USB.
10. 26/04/2023
Change the printer driver settings (Windows / macOS)
11. 26/04/2023
Open the Status Monitor
12. 19/04/2023
Open "Scanners and Cameras" and Properties.
13. 19/04/2023
The printer status is Offline or Paused.
14. 19/04/2023
"Offline" appears on the Status Monitor.
15. 15/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
16. 15/02/2023
Scan and save a document in PDF format (Scan to File)
17. 15/02/2023
Configure or change the settings of the ControlCenter 2 or 3 scanning options
18. 15/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
19. 15/02/2023
Scan a document in Windows 8 and Windows 10.
20. 26/12/2022
Can third party ink be used to refill the ink cartridges?
21. 26/12/2022
How to identify your Operating System (OS).
22. 09/11/2022
Which E-mail packages are compatible with ControlCenter3?
23. 09/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
24. 09/11/2022
Scan a document into ScanSoft™ PaperPort™ 11SE
25. 12/10/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
26. 12/10/2022
I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
27. 16/08/2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
28. 16/08/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
29. 28/07/2022
Uninstall the drivers. (Mac OS X 10.5)
30. 28/07/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)