FAQs & Troubleshooting
Latest |
PJ-623
79 Results
31. 12/05/2022
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
32. 12/05/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
33. 12/05/2022
I cannot save a file downloaded from the Brother support website (For Windows)
34. 12/05/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
35. 17/01/2022
How do I transfer label templates with P-touch Transfer Express?
36. 11/10/2021
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
37. 05/08/2021
How to identify the printer's firmware version
38. 05/08/2021
How do I transfer templates or other data from the computer to the printer?
39. 12/02/2021
How do I connect the printer and my computer via USB cable?
40. 04/06/2020
How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
41. 04/06/2020
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
42. 07/11/2019
How do I install the printer driver from the CD-ROM? (for Windows)
43. 17/09/2019
What do the indicator lights mean?
44. 09/07/2019
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
45. 21/03/2019
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
46. 07/01/2019
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
47. 07/01/2019
I cannot print LibreOffice documents in landscape orientation. (Linux)
48. 07/01/2019
I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux)
49. 07/01/2019
The print area is reduced when I print using the print preview button in OpenOffice. (Linux)
50. 12/11/2018
Uninstalling the printer drivers (Linux)
51. 09/11/2018
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
52. 09/11/2018
I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
53. 23/08/2018
How do I print from a computer?
54. 12/06/2018
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.)
55. 07/09/2017
What is the JPEG printing and how can I use it?
56. 15/05/2017
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
57. 27/03/2017
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
58. 21/01/2016
The DATA indicator has turned off even though data remains in the printer.
59. 13/10/2015
Pages don't print. What should I do?
60. 24/09/2015
The print result is garbled or corrupted.