FAQs & Troubleshooting
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MFC-J497DW
282 Results
31.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
32.
Cannot Detect Ink Volume
33.
Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
34.
What is Brother Web Connect?
35.
Low Temperature
36.
Cover is Open
37.
Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
38.
Clean the Print Head from Your Brother Machine
39.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
40.
Add your Brother machine with AirPrint (macOS)
41.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
42.
Set up your Brother machine on a wireless network.
43.
I cannot print using my Brother machine on a wireless network (Mac)
44.
Correct the Paper Feed to Clear Vertical Lines
45.
Check the Print Quality
46.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
47.
Combine multiple scanned documents into a single file with PaperPort™
48.
Download a file from the "Downloads" section and save it to Windows 8 computer.
49.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
50.
Install Inbox Ink
51.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
52.
What is AirPrint?
53.
How to identify your Operating System (OS).
54.
No Ink Cartridge
55.
The printer status is Offline or Paused.
56.
Cannot Detect
57.
I'm using Windows Vista, Windows 7, Windows 8 / 8.1 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
58.
How to scan a document from a Windows application?
59.
The scanning speed is slow when scanning from my machine. (Windows)
60.
What is the default password for my Brother machine?