FAQs & Troubleshooting
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MFC-9340CDW
311 Results
31. 19/04/2023
I can print but cannot scan via network. (For Windows)
32. 19/04/2023
The printer status is Offline or Paused.
33. 15/03/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
34. 15/02/2023
Receive faxes on the computer for Windows (PC-FAX Receive)
35. 15/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
36. 15/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
37. 11/01/2023
Can I use non-Brother or third party supplies with the Brother machine?
38. 11/01/2023
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
39. 26/12/2022
How to identify your Operating System (OS).
40. 26/12/2022
Log on as a restricted user when the Secure Function Lock feature is turned ON.
41. 21/12/2022
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
42. 09/11/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
43. 12/10/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
44. 12/10/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
45. 12/10/2022
Configure and use PC-FAX (CUPS) (Linux)
46. 12/10/2022
Print a document securely using the Secure Print feature (Windows)
47. 15/09/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
48. 15/09/2022
Configure the Scan to Email Feature (Linux)
49. 16/08/2022
What is the difference between the toner cartridge and the drum unit?
50. 16/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
51. 28/07/2022
The BRAdmin Professional software is not able to locate the Brother machine on my network.
52. 28/07/2022
Configure and use the Scan Key Tool (Linux)
53. 28/07/2022
I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
54. 28/07/2022
I keep getting the error message "Authenticate Err (Authentication error)".
55. 28/07/2022
I can print but cannot scan via network. (For Mac)
56. 28/07/2022
Scan a document into PaperPort™ using the TWAIN driver
57. 28/07/2022
Check the Node Name of the Brother machine
58. 28/07/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
59. 27/07/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
60. 27/07/2022
Configure and use the Scan to FTP feature