FAQs & Troubleshooting
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MFC-9340CDW
311 Results
31.
I cannot print from my computer via USB.
32.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
33.
Jam Tray 1 or Jam Tray
34.
White streaks or bands down the page
35.
White spots or hollow print
36.
Nothing is printed on the page
37.
Cannot print after a Windows 10 update (June 2020)
38.
Easy Scan to E-mail
39.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
40.
What is Brother iPrint&Scan?
41.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
42.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
43.
What is Network Shared printing?
44.
Print both sides of paper or a booklet automatically
45.
No Paper
46.
Unusable Device
47.
The colour of my printouts is not as good as expected
48.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
49.
Confirm that a FAX I sent was received correctly.
50.
What can happen if the wrong paper is used in your machine.
51.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
52.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
53.
I cannot install Brother drivers on Debian 10 (Linux)
54.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
55.
Protect your Brother machine against unauthorised access over the network
56.
Log Access Error
57.
Configure and use the Scan to FTP feature
58.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
59.
Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
60.
How to identify your Operating System (OS).