MFC-J497DW FAQs & Troubleshooting MFC-J497DW Not your product? Sort by: Updated Date Popularity 2 Results 1. 15/02/2023 Transfer faxes to the PC when my machine has a mechanical issue. 2. 27/05/2019 Forward a fax to another fax machine when my machine has a mechanical issue. More FAQs Fax FAQs & Troubleshooting