MFC-J497DW FAQs & Troubleshooting MFC-J497DW Not your product? Sort by: Updated Date Popularity 2 Results 1. 12/05/2022 I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. 2. 23/01/2020 Send a Fax Using PC-FAX (Windows®) More FAQs Fax FAQs & Troubleshooting