PT-9700PC FAQs & Troubleshooting PT-9700PC Not your product? Sort by Updated Date Popularity 1 Results 1. 03/09/2014 I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2) More FAQs (English only) Software FAQs & Troubleshooting