1. 31/10/2022

Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)

2. 20/09/2022

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

3. 14/11/2018

I am sharing my Brother machine. I can print but cannot scan.

4. 16/08/2018

I can print but cannot scan via network. (For Macintosh)

5. 10/08/2018

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

6. 27/07/2018

I can print but cannot scan via network. (For Windows)

7. 27/07/2018

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

8. 24/03/2016

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

9. 24/03/2016

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

10. 24/03/2016

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

11. 24/03/2016

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

12. 29/01/2014

Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007.  What can I do?

13. 11/01/2013

I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.

14. 08/11/2011

I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.

15. 07/11/2011

I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.

16. 15/06/2011

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

17. 23/03/2009

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

18. 26/10/2007

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

19. 27/06/2007

I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?

20. 23/05/2006

I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?

21. 10/05/2006

When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?

22. 03/04/2006

I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?

23. 28/02/2006

The link icon for Outlook Express is not displayed in PaperPort®. What should I do?