1. 27/03/2023

The printer status is Offline or Paused.

2. 24/03/2016

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

3. 09/05/2013

Why do the color ink cartridges run out of ink even though I never or rarely print in color?

4. 21/02/2013

Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.

5. 02/11/2011

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

6. 02/11/2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

7. 26/09/2011

When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.

8. 05/08/2011

The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)

9. 15/11/2010

The print speed is very slow when I use XML Paper Specification Printer Driver.

10. 15/11/2010

When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.

11. 08/11/2010

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

12. 23/09/2010

The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)

13. 09/02/2010

My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)