1. 27/03/2023

The printer status is Offline or Paused.

2. 12/09/2022

I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.

3. 22/08/2022

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

4. 09/05/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

5. 16/07/2020

Cannot print after a Windows 10 update (June 2020)

6. 30/07/2018

I cannot print from my computer via network. (For Windows)

7. 27/10/2017

I cannot print from my computer via network. (For Macintosh)

8. 21/04/2015

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

9. 25/11/2014

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

10. 19/11/2014

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

11. 17/01/2014

I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?

12. 23/10/2013

I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.

13. 04/11/2011

I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.

14. 31/08/2011

I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.

15. 29/08/2011

I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.

16. 23/09/2010

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

17. 07/02/2007

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

18. 27/10/2005

My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?