FAQs & Troubleshooting
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MFC-490CW
342 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I cannot print using my Brother machine on a wireless network (Windows)
3.
Can I print from or scan to Android™ Smartphone?
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
6.
Forward a fax to another fax machine when my machine has a mechanical problem.
7.
Scan multiple pages into one file instead of each scan being saved as a separate file.
8.
The printer status is Offline or Paused.
9.
Scan and save a document in PDF format (Scan to File)
10.
Can I use voice mail on the same line as my Brother machine?
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
14.
Which E-mail packages are compatible with ControlCenter3?
15.
One or more of my colors are not printing (blank). What can I do?
16.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
17.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
18.
Print using only the black ink cartridge when the Color cartridges have run out.
19.
What is Brother iPrint&Scan?
20.
Paper Jam
21.
How do I store Speed Dial numbers on my Brother machine for easy dialing?
22.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
23.
I'm using Macintosh. What is the PreScan option used for?
24.
Check the firmware version.
25.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
26.
Change the printer driver settings (Windows/macOS)
27.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
28.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
29.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
30.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.