FAQs & Troubleshooting
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MFC-1815R
147 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
3.
Jam Tray
4.
Faint
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
Can I print from or scan to Android™ Smartphone?
7.
Replace Drum
8.
"Offline" appears on the Status Monitor.
9.
Unable to Scan / Scan Unable
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
No Paper
12.
Jam Inside
13.
Turn the Toner Save mode on or off
14.
Black lines down the page
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
Where can I download Brother iPrint&Scan application for Mac?
17.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
20.
Change the printer driver settings (Windows/macOS)
21.
No Drum
22.
Print Unable or Print Unable XX
23.
Cartridge Error
24.
TONER ENDED
25.
Drum !
26.
Can I use non-Brother or third party supplies with the Brother machine?
27.
What driver package format is supported by my Linux distribution?
28.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
29.
Send a PC-FAX
30.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)