FAQs & Troubleshooting
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HL-5470DW
227 Results
1.
The print speed is slow.
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
What is Brother iPrint&Scan?
4.
Replace Drum
5.
Turn the Toner Save mode on or off
6.
Jam Inside
7.
Wireless setup is requesting a WPS PIN to complete the setup
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
The printer status is Offline or Paused.
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
Replace Laser
14.
Jam Duplex
15.
Download a file from the "Downloads" section and save it to Windows 8 computer.
16.
Print Unable or Print Unable XX
17.
Can I print from or scan to Android™ Smartphone?
18.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
19.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
20.
Print both sides of paper or a booklet automatically
21.
Jam Tray 1 or Jam Tray 2
22.
Replace Toner
23.
Uninstall printer drivers (Linux)
24.
I cannot print using my Brother machine on a wireless network (Windows)
25.
I cannot find some option in the Printing preferences. (For Windows)
26.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
27.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
28.
No Paper
29.
Cover is Open
30.
Reset the print server to the default factory settings.