FAQs & Troubleshooting
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HL-5350DN
181 Results
1.
The printer status is Offline or Paused.
2.
Use the Universal Printer Driver for PCL
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
Delete print jobs from the print queue.
8.
How to identify your Operating System (OS).
9.
The printed letters are slanted, positioned incorrectly.
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
12.
Cannot print after a Windows 10 update (June 2020)
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
14.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
15.
What is Brother iPrint&Scan?
16.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
17.
Print a web page from iPrint&Scan when using an Android™ mobile device.
18.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
19.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
20.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
21.
What can happen if the wrong paper is used in your machine.
22.
Replace the drum unit.
23.
Print on both sides of the paper.
24.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
25.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
26.
The printer prints unexpectedly or it prints garbage.
27.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
28.
Printouts (envelopes) have creases.
29.
Printouts have wrinkles or creases.
30.
Verify the Brother machine connected to the Wired Network (For Macintosh)