FAQs & Troubleshooting
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HL-5150D
131 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
What driver package format is supported by my Linux distribution?
5.
The paper is skewed when it's printed.
6.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
7.
How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
Can I print from or scan to Android™ Smartphone?
11.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
Cannot print after a Windows 10 update (June 2020)
13.
How to identify your Operating System (OS).
14.
Delete print jobs from the print queue.
15.
Printouts have wrinkles or creases.
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
The printer status is Offline or Paused.
18.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
19.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
20.
Can I use non-Brother or third party supplies with the Brother machine?
21.
What can happen if the wrong paper is used in your machine.
22.
How do I factory reset the print server?
23.
Can I print from and scan to iPhone, iPod touch and iPad?
24.
What is a "Generic PCL Driver"?
25.
What kind of memory can I use?
26.
What is UPnP and SSDP?
27.
The printed letters are slanted, positioned incorrectly.
28.
Install the built-in drivers (For Windows 8 and Windows 10)
29.
Change the printer driver settings (Windows/macOS)
30.
Functions supported in the Windows 7 built-in drivers