FAQs & Troubleshooting
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HL-5150D
131 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2.
How to identify your Operating System (OS).
3.
Cannot print after a Windows 10 update (June 2020)
4.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
5.
Printouts have a curl or wave.
6.
What driver package format is supported by my Linux distribution?
7.
Delete print jobs from the print queue.
8.
Printouts have toner specks.
9.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
10.
What is the BRAdmin Professional software used for?
11.
What is the recommended paper?
12.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
13.
Where do I find the complete User's Guide?
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
15.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
16.
Printouts (envelopes) have creases.
17.
Can I print from DOS applications?
18.
What can happen if the wrong paper is used in your machine.
19.
How do I factory reset the print server?
20.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
21.
Functions supported in the Windows 7 built-in drivers
22.
The paper is skewed when it's printed.
23.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
24.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
25.
Can I use non-Brother or third party supplies with the Brother machine?
26.
How do I install additional memory?
27.
Replace the toner cartridge.
28.
I cannot print from my computer via network. (For Macintosh)
29.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
30.
Can I print from and scan to iPhone, iPod touch and iPad?