FAQs & Troubleshooting
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HL-2035R
89 Results
1. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
2. 01/06/2023
Delete print jobs from the print queue.
3. 16/05/2023
I cannot print from my computer via USB.
4. 27/03/2023
Change the printer driver settings (Windows/macOS)
5. 27/03/2023
The printer status is Offline or Paused.
6. 15/02/2023
Install the built-in drivers (For Windows 8 and Windows 10)
7. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
8. 13/12/2022
How to identify your Operating System (OS).
9. 07/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
10. 13/09/2022
Replace the drum unit.
11. 20/07/2022
Uninstall the drivers. (Mac OS X 10.5)
12. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13. 20/04/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
14. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
15. 10/11/2021
Open the Control Panel (For Windows)
16. 16/07/2020
Cannot print after a Windows 10 update (June 2020)
17. 02/06/2020
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
18. 14/06/2019
Windows 10 Support Information
19. 27/03/2019
Check the firmware version.
20. 20/12/2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
21. 17/10/2018
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
22. 05/07/2018
Windows 7 Support Information
23. 25/03/2016
What is the difference between the toner cartridge and the drum unit?
24. 25/03/2016
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
25. 25/03/2016
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
26. 25/03/2016
Can I print from or scan to Android™ Smartphone?
27. 25/03/2016
Can I print from and scan to iPhone, iPod touch and iPad?
28. 24/03/2016
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
29. 23/03/2016
What can happen if the wrong paper is used in your machine.
30. 10/11/2015
Where can I get the drivers and utilities that work with Mac OS X 10.6?